Document Software Solutions - Canon Advanced SimplicityKyocera Saves... KyoceraThe EnvironmentWe have a proud customer retention rate of over 97%Realise the future HP
We pride ourselves on our core values of customer care. Taking the time to understand your requirements and building a partnership upon trust are the main reasons why we are a major force in today’s market. We offer more than just a box! We offer additional Services that compliment your business that will therefore see you benefit from the initial solution provided.

Products

canon  kyocera  hp
 

 

 

Our Service

Our ServiceAt Southern Cross Business Machines, we pride ourselves on our service excellence. 

Our team of 4 Certified Technicians has a combined 46 years of experience in equipment service & maintenance and continually participates in Canon, Kyocera & HP intensive training courses to ensure you receive the most out of your products.

Our service territory covers from Ararat to Bacchus Marsh and Maryborough to Rokewood. This means we are always close at hand if you need us.

We maintain a modern fleet of fully equipped service vehicles that carry all necessary parts and consumables. With the implementation of e-management, we can determine what the device requires before we leave our premises. This further minimises delays as we don’t have to return to base if you have an unexpected emergency.

Our Service Manager has been keeping the Ballarat & Region’s Schools and Businesses operational for more than 20 years. His local knowledge combined with an ability to quickly analyse problems and apply creative solutions is something that our clients continually compliment us on.

Our Customer Care team are more like old friends to our customers who admire their ‘nothing is too much trouble’ attitude.

Our technicians provide a level of backup and support that we are proud to stand behind as an example of what dealing with Southern Cross Business Machines is all about.

“Service beyond what you expect”