Service & Support
The long term reliability and performance of your Document Management and Printing Solution is only as good as the after sale support. At Southern Cross Business Machines, we pride ourselves on our service and support excellence.
Our Customer Care Team of Certified Technicians and Support Personnel have extensive experience and knowledge of the Document Management and Printing Solutions we provide. They continually participate in Canon & Kyocera intensive training courses to ensure you receive the most out of your products.
Servicing Ballarat and surrounding districts with our fleet of modern, maintained and fully equipped service vehicles that carry all necessary parts and consumables, to ensure your equipment is maintained in peak condition as quickly and efficiently as possible. Combine this with the implementation of an e-management remote monitoring solution, we can detect, diagnose and resolve potential problems before they arise, thus ensuring you the maximum benefit from your products.
Our Customer Care team are more like old friends to our customers who admire their ‘nothing is too much trouble’ attitude. They provide a level of backup and support that we are proud to stand behind as an example of what dealing with Southern Cross Business Machines is all about.
“Service & Support beyond what you expect”